Official Data Protection Documentation

Privacy Policy reza88 – Malaysia Personal Data Protection

At reza88, your privacy is more than a legal obligation — it is our moral responsibility to every member. This document clearly explains how we collect, use, store, and protect your personal information.

Last Updated: 1 January 2026
Bahasa Melayu (ms-MY)
Malaysia PDPA Compliance
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256-bit SSL
PDPA Compliant
Secure Data

Privacy Commitment reza88 to You

Six core principles that guide how reza88 manages its members' personal data.

256-bit SSL Encryption
All data transmitted between your device and reza88's servers is protected by 256-bit SSL encryption — the highest standard used in the digital banking industry.
No Sale of Personal Data
reza88 has never and will never sell, rent, or transfer members' personal data to third parties for marketing or any other commercial purpose.
Data Stored Securely
All member data is stored in ISO 27001-certified data centres with strict access controls, 24/7 monitoring, and daily backups to prevent data loss.
Right of Access & Correction
You have the right to view, correct, or delete your personal data at any time. Contact the reza88 support team via email to submit your request.
PDPA 2010 Compliance
reza88's Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data management practices comply with local legislation.
Marketing Communications Control
You may opt out of marketing communications from reza88 at any time through your account settings or by contacting our support team.

Introduction – reza88's Privacy Commitment

Reza88 ("we", "platform", or "the Company") takes the protection of its members' personal data seriously. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of personal information you provide to us when using the reza88 platform.

This policy applies to all users of the reza88 platform — whether you are browsing our website as a visitor, a registered member playing slots, baccarat or live casino, or a member using the reza88 Sports Betting section for badminton, football or cricket.

By registering for or using reza88's services, you hereby consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the reza88 platform.

Reza88 is fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia and all regulations in force thereunder. We regard your trust as an invaluable asset and will always strive to uphold it.

What Personal Data Do We Collect?

Reza88 collects personal information necessary to provide secure services, comply with legal requirements, and deliver the best experience to our members. The following are the categories of data we collect:

Data Categories Sample Information Primary Purpose
Identity Data Full name, national identification number, date of birth, gender, nationality Identity verification & legal compliance
Contact Data Email address, phone number, residential address Account & customer support communications
Financial Data Payment method details (DuitNow, TnG eWallet, GrabPay, FPX), transaction history in MYR Deposit & withdrawal processing
Technical Data IP address, browser type, operating system, device type, access time Account security & fraud detection
Activity Data Game history, sports betting data, game preferences, usage patterns Service improvements & related promotions
Communication Data Live chat session records, support emails, feedback, and complaints Customer service quality improvement

Reza88 does not collect credit or debit card details directly — all payments are processed through certified third-party payment gateways such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks).

How Does reza88 Use Your Data?

Reza88 uses your personal data solely for legitimate and reasonable purposes. The following are the primary uses of the data we collect:

Account Management & Verification

Identity data is used to verify your identity during registration, process withdrawal requests, and fulfil the "Know Your Customer" (KYC) requirements mandated under financial compliance laws.

Gaming Services Provision

Game activity data enables reza88 to deliver a seamless experience — from live casino baccarat, video slots, and roulette to sports betting on badminton, Malaysian Super League football, EPL, and IPL cricket. This data is also used to display your betting history and account statements.

Security & Fraud Prevention

Technical data such as IP addresses and device information is actively used to detect and prevent fraudulent activity, multi-account usage, and any attempts to manipulate the reza88 platform.

Communications & Customer Support

Contact data is used to reach you regarding your account status, transaction confirmations, support responses, and (with your consent) exclusive reza88 promotional offers.

reza88 does not use your data for automated profiling that makes decisions with a significant impact on your rights or interests without human review.

Data Sharing with Third Parties

Reza88 respects the privacy of its members and does not sell or rent personal data to any third party. However, in certain circumstances, reza88 is required to share data with the following parties:

  • Payment Service Providers: Transaction information is shared with approved payment gateways (DuitNow, TnG eWallet, GrabPay, Boost, ShopeePay, FPX) solely for the purpose of processing your deposits and withdrawals. These providers maintain their own privacy policies that comply with industry standards.
  • Game Providers: Minimum required data is shared with licensed game providers such as Evolution Gaming and Pragmatic Play to deliver Live Casino and slots services to you.
  • Regulatory Authorities: reza88 will disclose information to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law.
  • Cloud & IT Service Providers: Data is stored and processed using certified third-party infrastructure, with strict data processing agreements in place to ensure security.
All third parties with whom we share data are required to uphold the same data security standards as reza88. Any breach may result in immediate termination of the agreement with that party.

Reza88 Data Security Measures

Reza88 invests heavily in security infrastructure to safeguard its members' personal data. The following protection layers are in place:

Data Transmission Encryption (SSL/TLS)256-bit
Database ProtectionAES-256
Internal Access ControlsRole-Based
Continuous Security Monitoring24/7/365
  • Two-Factor Authentication (2FA) is available and recommended for all reza88 member accounts.
  • Passwords are stored in hashed form using the latest algorithms — no one at reza88, including technical staff, can view your password in plain text.
  • All reza88 staff with access to personal data are bound by legally enforceable confidentiality agreements.
  • Independent security audits are conducted on a regular basis to identify and address any system vulnerabilities.
In the event of a security incident involving your personal data, reza88 will notify you within 72 hours as required by international data protection standards.

Cookies & Tracking Technologies

Reza88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The types of cookies we use are as follows:

  • Essential Cookies (Required): Required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled.
  • Functional Cookies: Saves your preferences such as language, display settings, and favourite game selections for a more personalised experience.
  • Analytics Cookies: Used to understand how members interact with the reza88 platform — including the most visited pages, time spent, and navigation patterns — for the purpose of service improvement.
  • Session Cookies: Temporary cookies that are automatically deleted when you close your web browser.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the reza88 platform.

Data Retention & Deletion

Reza88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements:

Data TypeRetention PeriodJustification
Active Account DataFor the duration of the active accountOperational Requirements
Transaction Records (MYR)7 years after transactionLegal & tax requirements
Security Logs2 yearsSecurity incident investigation
Customer Support Records3 years after resolutionQuality control & reference
Marketing Data (with consent)Until you withdraw consentRelated marketing communications
Closed/Frozen Account5 years after closureAML & legal compliance

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with approved procedures.

Your Rights as a reza88 Member

Under Malaysia's PDPA and reza88's internal policies, you have the following rights regarding your personal data:

Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request the correction of any data that is inaccurate or incomplete.
Right to Erasure
Request the deletion of your data under circumstances permitted by law.
Right to Restriction
Request a temporary restriction on the processing of your data under certain circumstances.
Right to Data Portability
Receive your data in a machine-readable format for portability and reuse.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, submit a written request to support@reza88.ws with the subject line "Privacy Rights Request". reza88 will process your request within 14 business days.

Protection of Children's Data

Reza88 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data belonging to individuals under the age of 18.

Important Notice: If you discover that someone under the age of 18 has registered and is using the reza88 platform, please notify us immediately at support@reza88.ws. We will close the account and delete all associated data within 48 hours.

Reza88 employs a strict age verification system during registration and reserves the right to request age verification documents (such as a copy of your Malaysian identity card) at any time if there is doubt about a user's actual age.

Amendments to This Privacy Policy

Reza88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or platform improvements. The date at the top of this document indicates when the last amendment was made.

When significant changes occur, reza88 will notify members via:

  • In-platform notifications on reza88 when you are logged in.
  • Email to the address registered to your account.
  • A prominent notice displayed at the top of the reza88 homepage.

Your continued use of the reza88 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

Contact the reza88 Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how reza88 handles your personal data, please reach out to us through the following channels:

Privacy Officer Email

Privacy@reza88.ws
Response within 3 business days

Live Chat

Available on the reza88 platform
24 hours / 7 days a week

This Privacy Policy was last updated on 1 January 2026. The latest version is always available on this page.

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Your Data is Safe – Play with reza88 No Worries!

Your privacy is reza88's top priority. With 256-bit SSL security, Malaysia PDPA compliance, and a strict no-data-sharing policy, you can enjoy slots, Live Casino, badminton, and cricket betting with complete peace of mind.

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